Fair Housing and Disability Rights
Federal and state fair housing laws make it illegal to discriminate against people with disabilities in housing. This includes renting, buying, getting a mortgage, and accessing housing programs. But fair housing law goes further than just prohibiting discrimination -- it also requires housing providers to make reasonable accommodations and allow reasonable modifications so people with disabilities can use and enjoy their homes.
If you have a disability and you're dealing with housing, these are your rights.
What the Law Protects
The Fair Housing Act (federal) prohibits discrimination based on disability in virtually all types of housing. This covers:
- Renting an apartment or house
- Buying a home
- Getting a mortgage or home insurance
- Advertising housing
- Homeowner association rules and policies
- Any housing-related transaction
People who have a history of disability or are perceived as having a disability are also protected.
Reasonable Accommodations
A reasonable accommodation is a change in rules, policies, practices, or services that allows a person with a disability equal opportunity to use and enjoy their housing.
Common examples:
- Waiving a "no pets" policy for an assistance animal
- Assigning a closer parking space for someone with a mobility disability
- Allowing a live-in aide even if the lease limits occupants
- Providing lease documents in accessible formats (large print, electronic)
- Adjusting rent payment procedures for someone whose disability affects their ability to meet strict deadlines
- Allowing early lease termination when a disability-related need requires relocation
How to request an accommodation
- You don't have to use the words "reasonable accommodation"
- You can make the request orally or in writing
- You can have someone make the request on your behalf
- You can request an accommodation at any time -- during the application process, during your tenancy, or even during an eviction proceeding
When the landlord can ask for documentation
If your disability or disability-related need for the accommodation is not obvious or already known, the housing provider can ask for limited information:
- Confirmation that you have a disability
- How the accommodation is connected to your disability
If your disability is apparent (you use a wheelchair, for example), the housing provider generally cannot request additional documentation.
When a housing provider can deny an accommodation
A housing provider can deny an accommodation only if:
- The person requesting it doesn't have a disability or can't show a disability-related need
- The accommodation would impose an undue financial or administrative burden
- The accommodation would fundamentally alter the nature of the housing provider's operations
Reasonable Modifications
A reasonable modification is a physical change to the housing unit or common areas to allow a person with a disability equal access.
Common examples:
- Installing grab bars in the bathroom
- Widening doorways for wheelchair access
- Building a ramp to the entrance
- Lowering kitchen cabinets or countertops
- Installing a visual doorbell or alarm for someone who is deaf
- Adding braille to signs in common areas
Who pays for modifications
Rentals (private, not subsidized): Generally, the tenant pays for the modification. The landlord must allow it, but doesn't have to fund it. The landlord may require the tenant to restore the interior of the unit to its original condition when they move out (but cannot require restoration of common area modifications). Government-subsidized housing (Section 8, public housing): The housing provider generally must pay for the modification. Condominiums and HOAs: Rules vary, but the HOA must allow the modification even if it would normally require approval. The HOA generally cannot charge the resident for modifications to common areas.The housing provider must engage in an interactive process
If a landlord can't approve a specific modification request, they must still discuss alternatives with the tenant. Simply saying "no" without trying to find a workable solution violates fair housing law.
Assistance Animals
Assistance animals are one of the most common -- and most misunderstood -- areas of fair housing law.
What is an assistance animal?
An assistance animal is any animal that works, provides assistance, performs tasks, or provides emotional support for a person with a disability. This includes:
- Service animals -- trained to perform specific tasks (guiding, alerting, retrieving)
- Emotional support animals (ESAs) -- provide therapeutic emotional support through companionship
Your rights
- Housing providers must waive "no pet" policies for assistance animals
- Housing providers cannot charge pet deposits, pet fees, or pet rent for assistance animals
- There are no breed or weight restrictions for assistance animals (unlike some pet policies)
- The animal doesn't need to be certified, licensed, or registered
Documentation
If your disability or your need for the animal is not obvious, the housing provider can request:
- Confirmation that you have a disability
- Information about how the animal helps with your disability
The housing provider cannot:
- Require specific certifications or registrations
- Require the animal to wear a vest or ID
- Ask about the nature or severity of your disability
- Require you to demonstrate what the animal does
When a housing provider can deny an assistance animal
Only in limited circumstances:
- The specific animal poses a direct threat to health or safety that can't be mitigated
- The specific animal would cause significant property damage that can't be mitigated
- Granting the request would be an undue financial burden or fundamental alteration
Filing a Fair Housing Complaint
If you believe your housing rights have been violated, you have several options.
File with HUD (Federal)
The Department of Housing and Urban Development's Office of Fair Housing and Equal Opportunity (FHEO) investigates housing discrimination complaints.
How to file:- Online: hud.gov/reporthousingdiscrimination
- Phone: 1-800-669-9777 (TTY: 1-800-927-9275)
- Mail: Download the complaint form and mail it to your regional FHEO office
- Your name and address
- The name and address of who you're complaining about
- The address of the housing involved
- A description of what happened
- The dates it happened
File with your state or local fair housing agency
Many states and localities have their own fair housing agencies with equivalent protections. Some have additional protected classes or stronger remedies. Your state agency may investigate more quickly than HUD.
Contact a fair housing organization
Nonprofit fair housing organizations can help you understand your rights, document your case, and file a complaint. Many provide free legal assistance.
Hire an attorney
You can also file a private lawsuit in federal or state court. The Fair Housing Act allows recovery of actual damages, punitive damages, and attorney's fees.
Retaliation Is Illegal
It is illegal for a housing provider to retaliate against you for:
- Requesting a reasonable accommodation or modification
- Filing a fair housing complaint
- Testifying or assisting in a fair housing investigation
- Exercising any fair housing right
Key Contacts
- HUD Fair Housing Complaint Line: 1-800-669-9777 (TTY: 1-800-927-9275)
- HUD Online Complaint: hud.gov/reporthousingdiscrimination
- Find Your Regional HUD Office: hud.gov/contactus/fairhousing
- National Fair Housing Alliance: nationalfairhousing.org
- Disability Rights (Protection & Advocacy): ndrn.org -- find your state's office
Related Programs
- SSI -- Housing expenses can be paid from SSI; housing assistance affects SSI payments
- ABLE Accounts -- ABLE funds can pay for housing expenses; ABLE balances are excluded from HUD resource calculations
- ADA -- ADA covers public accommodations and government services; Fair Housing Act covers housing specifically
