Privacy Policy
Last Updated: March 2026Who We Are
Wayfinder Medical is a disability advocacy and resource website operated by Jonathan Overturf, based in Roanoke, Virginia. Our website address is https://wayfindermedical.com.
What Data We Collect and Why
Email Subscribers
If you sign up for our email list (powered by MailerLite), we collect your email address and, optionally, your first name. We use this information solely to send you resources, updates, and new content from Wayfinder Medical. We do not sell, rent, or share your email address with third parties.
You can unsubscribe at any time using the link at the bottom of every email.
Contact Form Submissions
If you submit a message through our contact page, we collect your name, email address, and the content of your message. This information is used only to respond to your inquiry and is not shared with anyone.
Website Analytics
We use Google Analytics to understand how visitors use the site — which pages are visited, how long people stay, and where traffic comes from. Google Analytics uses cookies and collects anonymized data. We do not collect personally identifiable information through analytics.
You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.
Cookies
Our site uses cookies for:
- Essential cookies: Required for the website to function (e.g., WordPress session cookies)
- Analytics cookies: Google Analytics tracking (anonymized)
- Email platform cookies: MailerLite may set cookies when you interact with embedded signup forms
Downloads
When you download a free resource from our site, we may ask for your email address first (depending on the resource). If so, your email is added to our MailerLite list so we can deliver the download and follow up with related resources. You can unsubscribe at any time.
Some resources are available as direct downloads without requiring an email address.
How We Protect Your Data
- Email subscriber data is stored in MailerLite, which uses industry-standard encryption and is GDPR-compliant. Their privacy policy is available at mailerlite.com/legal/privacy-policy.
- Contact form submissions are stored in our WordPress database, hosted on Bluehost with standard security protections (SSL, server-level security).
- We do not store credit card or payment information. If we ever sell products or services, payment processing will be handled by a third-party processor and we will not have access to your financial details.
Third-Party Services
We use the following third-party services that may process your data:
| Service | Purpose | Privacy Policy | | --- | --- | --- | | MailerLite | Email list management | mailerlite.com/legal/privacy-policy | | Google Analytics | Website traffic analysis | policies.google.com/privacy | | Bluehost | Website hosting | bluehost.com/privacy | | YouTube (embeds) | Video content | policies.google.com/privacy |
Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate personal data
- Delete your personal data from our systems
- Unsubscribe from our email list at any time
- Opt out of analytics tracking
Children’s Privacy
Wayfinder Medical is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at [email protected] and we will delete it.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We will not materially reduce your rights under this policy without providing notice.
Contact
Email: [email protected] Website: wayfindermedical.com/contact_This privacy policy is written in plain language because we believe you should actually be able to understand it._
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